Billing Administrator

Maternity cover with a view to becoming permanent

Billing Administrator

Role Overview
To support timely, accurate and efficient billing and cash collection services for the Company, in particular:
– To monitor and validate all relevant utility commissions data (including consumption, costs and commission rates) and resolve data queries in a timely, efficient and accurate manner
– To provide administrative support for all billing, claims and collections processes
– To support the maintenance and development of the billing systems and functions within the Contracts to Cash Process
Common Tasks
Support all billing functions within Contract to Cash to Renewals Process:
– Gain a good understanding of the end to end Contract to Cash to renewals Process
– Manage all billing aspects of ACM portfolios to support Contract to Cash process
– Ensure billing is completed in accordance with internal processes and Client SLA’s (if applicable) (rates and discounts agreed) and within agreed timescales
– Ensure billing queries are dealt with in a timely manner
– Validate monthly consumptions in preparation for monthly billing
– Ensure all contract pricing and commercial arrangements are checked and validated before monthly billing of project related or complex contracts
– Ensure all significant billing adjustment transactions are approved before processing
– Maintain and develop close working relationships with internal colleagues within Finance, Consultants, Customer Service, Procurement and Bill Validation Teams
– Maintain and develop close working relationships with 3rd party suppliers and agents
– Support billing projections analysis with weekly, monthly and quarterly forecasts as required
– Maintain client billing spreadsheets and produce client related reports
– Ability to deal with foreign currencies and to translate project based costs to client billing requirements
Accounts Receivable:
– Record all client and energy supplier remittances and receipts in subsidiary sales ledger and Sage Sales Ledger
– Liaise with Line Manager on queries from bank reconciliations and unallocated cash
– Calculation and upload of billing journals
– Ensure all client balance adjustments are approved such as bad debt write-offs
– Support provision for bad debts policy with ad hoc analysis and bad debts forecasting
– Reconcile all billing related general ledger accounts for assigned projects and assigned client portfolios
– Ensure full and transparent digital records and audit trail of all client/energy supplier correspondence (including all invoicing, credit notes, queries and reminders) with links to all relevant documents issued
– Maintain Invoice Discounting uploads and assist with reconciliations
– Ensure all outstanding debts are followed with the clients in line with company standards and status for each invoice is recorded accordingly
Performance Reporting and Audit/QA:
– Support development and maintenance of necessary schedules and information documents for 3rd party audits and internal QA processes

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