Billing & Collections Administrator
To provide billing and collections support for all Consultus Group operational and commercial strategies.
Common Tasks
- Support all billing functions within Contract to Cash to Renewals Process:
- Gain a good understanding of the end to end Contract to Cash to renewals Process
- Support all billing aspects of ACM portfolios to support Contract to Cash process
- Ensure billing is completed in accordance with internal processes and Client SLA’s (if applicable) (rates and discounts agreed) and within agreed timescales
- Ensure billing queries are dealt with in a timely manner
- Validate monthly consumptions in preparation for monthly billing
- Ensure all contract pricing and commercial arrangements are checked and validated before monthly billing of project related or complex contracts
- Ensure all significant billing adjustment transactions are approved before processing
- Maintain and develop close working relationships within the finance and support services department, with ACMs and ACM support as well as the bill validation team
- Support billing projections analysis with weekly, monthly and quarterly forecasts as required
- Maintain client billing spreadsheets and produce client related reports
- Ability to deal with foreign currencies and to translate project based costs to Client billing requirements
Accounts receivable:
- Record all client and energy supplier remittances and receipts in subsidiary sales ledger and Sage Sales Ledger
- Liaise with Assistant Accountant on queries from bank reconciliations and unallocated cash
- Calculation and upload of billing journals
- Ensure all client balance adjustments are approved such as bad debt write-offs
- Support provision for bad debts policy with ad hoc analysis and bad debts forecasting
- Reconcile all billing related general ledger accounts for assigned projects and assigned client portfolios
- Ensure full and transparent digital records and audit trail of all client/energy supplier correspondence (including all invoicing, credit notes, queries and reminders) with links to all relevant documents issued
- Liaise closely with Accounts Clerk to ensure debts are chased in line with the Company reminders cycle
Performance Reporting and Audit/QA:
- Support development and maintenance of necessary schedules and information documents for 3rd party audits and internal QA processes
Measureable KPI’s:
Timely collection and processing of invoices
- Accuracy of entry data
- Timely production and update of reports
- Timely resolution of queries
- Timely and accurate updating of company systems
- Quality of interface with other Company team members and suppliers
- Application of the Core Values
- Adherence to team processes
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